DemandBlue re-modeled the client’s community portal to improve data security and achieve rich user experience

About the Client

The client is a trade association in North America that represents, give trainings to, and protects construction workers, shipbuilding and metal fabrication employees.

solution
  • Enhanced the existing customer portal built on Experience Cloud to create a compelling, user intuitive home page to display all the required data based on user permissions.
  • Empowered the customers to seamlessly share cases.
Benefits
  • Improved user experience thereby user adoption
  • Enhanced data security with user access controls
  • Increased the scalability to handle large case data effortlessly.
  • Achieved faster implementation using Flows and LWC.

Salesforce: Salesforce Experience Cloud
Technologies: Customization, Implementation services