DemandBlue re-modeled the client’s community portal to improve data security and achieve rich user experience
About the Client
The client is a trade association in North America that represents, give trainings to, and protects construction workers, shipbuilding and metal fabrication employees.
- Enhanced the existing customer portal built on Experience Cloud to create a compelling, user intuitive home page to display all the required data based on user permissions.
- Empowered the customers to seamlessly share cases.
- Improved user experience thereby user adoption
- Enhanced data security with user access controls
- Increased the scalability to handle large case data effortlessly.
- Achieved faster implementation using Flows and LWC.
Salesforce: Sales Cloud
Technologies: Apex, LWC