How Salesforce Can Streamline Your Nonprofit’s Fundraising Efforts

Nonprofit organizations often rely on fundraising to support their mission and programs. According to Giving USA, philanthropy in the US reached $471.44 billion in 2020, a 5.1% increase from 2019. However, with the COVID-19 pandemic, nonprofit organizations faced significant challenges with their fundraising efforts.

For instance, many traditional fundraising events such as galas, charity walks, and auctions had to be canceled or moved online, reducing participation and revenue. Moreover, nonprofit organizations were compelled to shift their resources to address the immediate needs during the pandemic, lowering their ability to conduct successful fundraising activities.

To overcome these challenges and improve fundraising, many nonprofits turned to Salesforce. Salesforce provides nonprofits with prebuilt tools to easily manage donors, streamline fundraising processes, and improve engagement with supporters.

recent study by even revealed that nonprofit organizations employing Salesforce for fundraising experienced a 39% rise in donors and 31% in donor retention. Given such remarkable outcomes, it’s no wonder many nonprofits are adopting Salesforce to boost their fundraising efforts.

This blog will explore the benefits of using Salesforce for Fundraising and how it can help you streamline your nonprofit activities and maximize your impact.

Salesforce for Fundraising

Salesforce empowers nonprofits to seamlessly manage and improve interactions with donors, volunteers, and partners. The software provides a 360-degree view of the donor relationship, making it easier for organizations to identify and nurture new prospects. It even allows them to streamline complex operations and allocate resources beneficially.

From smooth collaboration to impact tracking, this comprehensive platform provides accurate insights and analytics that can help nonprofits make data-driven decisions and evaluate their success quickly.

Here are some key features of Salesforce for nonprofits:

Donor Management:
Offers tools to manage donor information, including contact details, funding history, and communications preferences.

Campaign Management:
Used to create and track fundraising campaigns, including email marketing, direct mail, and social media.

Marketing Automation:
Automates marketing tasks, such as sending personalized messages and tracking donor engagement.

Reporting and Analytics:
Generates reports and dashboards that provide insights into donor behavior, campaign performance, and program impact.

Benefits of Using Salesforce for Fundraising

While other affordable CRMs are available in the market, Salesforce’s specialized offerings for nonprofits and its customizability, integration capabilities, and data management make it a compelling option for nonprofits looking to manage their relationships and operations more successfully.

Key benefits of using Salesforce for Fundraising are:

Centralized Database:
Stores all donors, participants, and volunteers’ donation and engagement history. This enables nonprofits to track and manage constituents proactively.

Data Analysis:
Allows nonprofits to analyze their data in real time, enabling them to make user-driven decisions that can improve fundraising efforts. For instance, nonprofits can use Salesforce to identify donors who are more likely to contribute or to track engagement levels among different groups of donors.

Donor Engagement:
Offers a variety of tools, including email marketing and event management, that can help nonprofits reach their donors at the right time.

Salesforce can be customized and integrated with third-party applications to meet the unique needs of nonprofits. For instance, you can create custom fields to capture additional donor information or custom reports to track fundraising progress.

Pricing plans can be tailored to fit the needs and budgets of nonprofits. Salesforce also provides free licenses to eligible nonprofits through the Power of Us program.

How to Implement Salesforce for Nonprofit Fundraising

Nonprofits can implement Salesforce by defining their goals, selecting the appropriate Salesforce edition, and customizing the platform to meet their demands. Following the best practices, such as involving stakeholders, prioritizing data quality, and establishing clear processes before implementation, is also crucial.

Organizations must ensure to involve end users in the implementation process, provide adequate training and support, and regularly evaluate and refine the system.

Why is DemandBlue your Ideal Salesforce Implementation Partner?

For organizations looking for expert assistance in leveraging the full potential of the Salesforce platform, DemandBlue offers a comprehensive suite of Salesforce services, including Salesforce consulting, implementation, customization, integration, and support.

Our certified Salesforce professionals have years of experience helping organizations streamline their business processes, increase operational efficiency, and drive revenue faster. We work closely with your team to understand your unique needs and deliver customized Salesforce solutions that meet your nonprofit goals.

From providing cost-effective to scalable Salesforce solutions that align with your budgets and growth plans, we also offer ongoing support and maintenance services to ensure your systems remain optimized and up-to-date.

Here’s a recent case study on how we helped a nonprofit leverage Salesforce to enrich its campaign management process.


Implementing Salesforce can be a significant investment for nonprofits, but the benefits can outweigh the costs. By leveraging the key features of Salesforce for fundraising, organizations can raise more funds, engage donors more persuasively, and deliver a more significant impact.

If you’re interested in choosing Salesforce for fundraising, get a free consultation from our Salesforce experts today!