Impactful Sessions to Catch at Dreamforce

Dreamforce is a time of great connection, collaboration, and LEARNING! We can’t wait to catch these impactful sessions live and on Salesforce+.

With a decade’s worth of knowledge of Dreamforce’s, DemandBlue’s Head of Nonprofit, Arturo Ordoqui share’s his selections for sessions

“Dreamforce is the time to level up the skills you already have and to start dipping your toe into features you’re curious about. For me Dreamforce is like a meat and three dinner special and the main entrée this year is data and analytics.”

Build a Data-Driven Business with AppExchange

Learn how Salesforce nonprofit customer Bridges to Prosperity shifted to a centralized data-centric organization with the power of Tableau and AppExchange apps.

Lauren Gaskill, Customer Marketing Manager, Salesforce

Abbie Noriega, VP of Evaluation, Bridges to Prosperity

Role: Data Analyst, IT, Operations
Industry: Nonprofit
Product: Tableau
Topic: Data Culture
Session Type: Theater

Delivering a Citizen-Focused Digital Experience: KPMG

Jobs Victoria, a government agency in Australia, delivers an innovative experience for citizens by focusing on customer experience to shape its organization, partnerships, and technology.

Brad Petry, Executive Director – Technology and Insights, Jobs Victoria

Jason Perera, Director of Salesforce Go To Market , KPMG

Steven Ryan, Director – Technology, Jobs Victoria

Role: IT, Operations
Industry: Government, Nonprofit
Product: Experience Cloud, Public Sector
Topic: Future of Work
Session Type: Theater

Less Work, More Automation: Upgrading Application Processes

Learn how implementing a versatile data collection platform with Salesforce-connected features reinvigorated Tyndale’s application process, decreasing staff’s time spent on applications by half.

Andrew Mugford, Analyst, Admissions Marketing, Tyndale University

Jordan Schartz, Senior Enterprise Account Executive , FormAssembly

Role: Administrator, IT, Operations
Industry: Education, Other
Product: Education Cloud, Salesforce Platform
Topic: Automation
Session Type: Theater

Snow Much Fun: Team USA Engages Donors in Slack & Salesforce

When trustees couldn’t travel to the Olympic Games, Team USA engaged with Slack to create a virtual hub and a one-of-a-kind Digital HQ for donor engagement and event management

Learn all about it.

Role: Administrator
Industry: Education, Nonprofit, Public Sector
Product: Slack
Topic: Future of Work
Session Type: Theater
Session Level: Beginner

While You Were Sleeping: How Automation Helps Client Service

So many systems, not enough service. Now Pacific Clinics connects multiple systems and uses automation to scale client service delivery. What took months, now takes an overnight automated process.

Eleanor Castillo Sumi, SVP, Strategy, Innovation, & Growth, Pacific Clinics

Erica Cox, Managing Partner and CIO, Provisio Partners

Role: Administrator, IT
Industry: Nonprofit
Product: MuleSoft, Nonprofit Cloud
Topic: Integration
Session Type: Theater

And don’t forget to mark the Nonprofit and Education Cloud Keynotes – both of which will be jam-packed with all the latest news on the innovation of Salesforce.org for our community. Have questions after the keynotes? Be sure to attend the “What’s New” breakout sessions for a chance to go deeper and get your questions answered on all things Salesforce!

Create Experiences That Matter to Drive Your Mission Forward

In uncertain times, communities look to you for support and hope. That means every experience is an opportunity to build trust. See how nonprofits are scaling their missions with data and automation.

Keith Samuel Jr., Associate Product Marketing Manager, Salesforce

Laura McGrath, Senior Director, Nonprofit Cloud Product Marketing , Salesforce

Bas Brand, CMO, KWF Dutch Cancer Society

Gary Flowers, CIO, Year Up

Role: Marketing, IT
Industry: Nonprofit, Other
Product: Marketing Cloud, Nonprofit Cloud
Topic: Integration
Session Type: Keynote

Salesforce for Nonprofits: What’s New

Learn about the latest innovations from Nonprofit Cloud for modern engagement strategies with supporters, enabling powerful programs and unlocking data to make it usable, insightful, and impactful.

Role: Administrator, Product Management
Industry: Nonprofit
Product: Nonprofit Cloud
Session Type: Breakout

Wow Your Students for Lifelong Success

The time to build for the future of education is now. Join us to learn how to create personalized student experiences and enable lifelong relationships using CDP and Student 360.

Geshri Gunasekera, VP, Education Cloud Product Marketing , Salesforce

Shea Lewis, VP, Solution Engineering, Education, Salesforce

Balakrishnan Subramanian, VP, Product Management, Education Cloud, Salesforce

Marcelle Porteous, Director, Customer Success, Salesforce

Charles Peyton, Associate CIO, USC Annenberg

Willow Bay, Dean, USC Annenberg

Role: IT, Other
Industry: Education, Professional Services
Product: Education Cloud, Tableau
Topic: Future of Work
Session Type: Keynote

What’s New in Salesforce for Education

Discover the latest innovations for learner success. Learn how to enable efficient applicant forms, get started fast with templates for chatbots and Tableau, and improve student support with Slack.

Margo Martinez, Senior Director, Industry Solutions, Salesforce