Dreamforce is a time of great connection, collaboration, and LEARNING! We can’t wait to catch these impactful sessions live and on Salesforce+.
With a decade’s worth of knowledge of Dreamforce’s, DemandBlue’s Head of Nonprofit, Arturo Ordoqui share’s his selections for sessions

“Dreamforce is the time to level up the skills you already have and to start dipping your toe into features you’re curious about. For me Dreamforce is like a meat and three dinner special and the main entrée this year is data and analytics.”
Build a Data-Driven Business with AppExchange
Learn how Salesforce nonprofit customer Bridges to Prosperity shifted to a centralized data-centric organization with the power of Tableau and AppExchange apps.
Lauren Gaskill, Customer Marketing Manager, Salesforce
Abbie Noriega, VP of Evaluation, Bridges to Prosperity
- Role: Data Analyst, IT, Operations
- Industry: Nonprofit
- Product: Tableau
- Topic: Data Culture
- Session Type: Theater
Delivering a Citizen-Focused Digital Experience: KPMG
Jobs Victoria, a government agency in Australia, delivers an innovative experience for citizens by focusing on customer experience to shape its organization, partnerships, and technology.
Brad Petry, Executive Director – Technology and Insights, Jobs Victoria
Jason Perera, Director of Salesforce Go To Market , KPMG
Steven Ryan, Director – Technology, Jobs Victoria
- Role: IT, Operations
- Industry: Government, Nonprofit
- Product: Experience Cloud, Public Sector
- Topic: Future of Work
- Session Type: Theater
Less Work, More Automation: Upgrading Application Processes
Learn how implementing a versatile data collection platform with Salesforce-connected features reinvigorated Tyndale’s application process, decreasing staff’s time spent on applications by half.
Andrew Mugford, Analyst, Admissions Marketing, Tyndale University
Jordan Schartz, Senior Enterprise Account Executive , FormAssembly
- Role: Administrator, IT, Operations
- Industry: Education, Other
- Product: Education Cloud, Salesforce Platform
- Topic: Automation
- Session Type: Theater
Snow Much Fun: Team USA Engages Donors in Slack & Salesforce
When trustees couldn’t travel to the Olympic Games, Team USA engaged with Slack to create a virtual hub and a one-of-a-kind Digital HQ for donor engagement and event management
Learn all about it.
- Role: Administrator
- Industry: Education, Nonprofit, Public Sector
- Product: Slack
- Topic: Future of Work
- Session Type: Theater
- Session Level: Beginner
While You Were Sleeping: How Automation Helps Client Service
So many systems, not enough service. Now Pacific Clinics connects multiple systems and uses automation to scale client service delivery. What took months, now takes an overnight automated process.
Eleanor Castillo Sumi, SVP, Strategy, Innovation, & Growth, Pacific Clinics
Erica Cox, Managing Partner and CIO, Provisio Partners
- Role: Administrator, IT
- Industry: Nonprofit
- Product: MuleSoft, Nonprofit Cloud
- Topic: Integration
- Session Type: Theater
And don’t forget to mark the Nonprofit and Education Cloud Keynotes – both of which will be jam-packed with all the latest news on the innovation of Salesforce.org for our community. Have questions after the keynotes? Be sure to attend the “What’s New” breakout sessions for a chance to go deeper and get your questions answered on all things Salesforce!
Create Experiences That Matter to Drive Your Mission Forward
In uncertain times, communities look to you for support and hope. That means every experience is an opportunity to build trust. See how nonprofits are scaling their missions with data and automation.
Keith Samuel Jr., Associate Product Marketing Manager, Salesforce
Laura McGrath, Senior Director, Nonprofit Cloud Product Marketing , Salesforce
Bas Brand, CMO, KWF Dutch Cancer Society
Gary Flowers, CIO, Year Up
- Role: Marketing, IT
- Industry: Nonprofit, Other
- Product: Marketing Cloud, Nonprofit Cloud
- Topic: Integration
- Session Type: Keynote
Salesforce for Nonprofits: What’s New
Learn about the latest innovations from Nonprofit Cloud for modern engagement strategies with supporters, enabling powerful programs and unlocking data to make it usable, insightful, and impactful.
- Role: Administrator, Product Management
- Industry: Nonprofit
- Product: Nonprofit Cloud
- Session Type: Breakout
Wow Your Students for Lifelong Success
The time to build for the future of education is now. Join us to learn how to create personalized student experiences and enable lifelong relationships using CDP and Student 360.
Geshri Gunasekera, VP, Education Cloud Product Marketing , Salesforce
Shea Lewis, VP, Solution Engineering, Education, Salesforce
Balakrishnan Subramanian, VP, Product Management, Education Cloud, Salesforce
Marcelle Porteous, Director, Customer Success, Salesforce
Charles Peyton, Associate CIO, USC Annenberg
Willow Bay, Dean, USC Annenberg
- Role: IT, Other
- Industry: Education, Professional Services
- Product: Education Cloud, Tableau
- Topic: Future of Work
- Session Type: Keynote
What’s New in Salesforce for Education
Discover the latest innovations for learner success. Learn how to enable efficient applicant forms, get started fast with templates for chatbots and Tableau, and improve student support with Slack.
Margo Martinez, Senior Director, Industry Solutions, Salesforce
Balakrishnan Subramanian, VP, Product Management, Education Cloud, Salesforce
- Role: Administrator, IT
- Industry: Education
- Product: Education Cloud
- Topic: Data Culture
- Session Type: Breakout